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MINNESOTA MICRONET
FREQUENTLY ASKED
QUESTIONS:
E-MAIL
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- How do I read my mail from another
network?
One of two ways:
- Go to our home page (http://www.mm.com) and take the Webmail link
at the top, enter your mailbox name and password, wait a bit and a list of
your e-mail messages will appear on the right-hand side. You're
actually looking at your e-mail messages on our mail server.
Webmail
normally leaves the mail in your mailbox on our mail server. It does
not delete any messages or download any messages unless you tell it
to. When
done reading/replying, click on Sign Out so that the next person using the
computer can't read your e-mail. You can do this no matter where you are
in the world, as long as you're using a computer that's connected to the
Internet and has a Web browser (Netscape, Internet Explorer, Opera,
Mosaic, etc.). You can also read your mail this way when you're at
your desk, connected through us.
-
Pretty much the same as you do when you're connected through our network.
Configure your mail program's POP or POP3 server hostname to pop.mm.com.
Use the same username and password you normally do to read your mail here.
If you are also trying to send mail through our smtp server (smtp.mm.com),
you MUST check your mail BEFORE sending;
otherwise, our server will not accept the message you are trying to send.
This is a network feature which prevents someone from hijacking our server
to send spam to another network.
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- Why is retrieving E-mail so slow?
Mail comes down to your computer as fast as your modem will allow. If you
have a 28.8 modem and are downloading 1 MB of mail, it will take about 4
minutes to complete. If you have 5 MB of mail, it will take about 20
minutes. If your mailbox isn't opening as fast as it normally does, there
is either at least one very large message in your mailbox, in which case
you just need to wait until it's done downloading, or there are lots and
lots of smaller messages in your mailbox because you're running with the
mail option "leave mail on server" enabled.
"Leave mail on server" means a copy of your mail is left in your mailbox
on our system plus another copy is transferred onto your computer. When
you leave mail on the server, your mailbox grows larger and larger over
time as new messages are added, and will take longer and longer to access,
even if you're just reading new messages. If your mailbox reaches 50 MB
size, you will not be able to open your mailbox at all. You will need to
contact our office so we can correct the problem. We don't recommend
running with "leave mail on server" enabled unless you're familiar with
how it works. If you do run with "leave mail on server" enabled, you can
have the mail left on the server for only a few days, or deleted from the
server when removed from your Deleted Items folder.
If you "delete mail from server", the copy in your mailbox on our
system is deleted but ONLY after the mail has been successfully
transferred onto your computer. Deleting mail from the mail folder on
your computer does NOT necessarily delete the mail from your mailbox on
our server -- unless your e-mail software has a setting that allows you
to do this and that setting is enabled.
Also, if your e-mailbox begins to download, then seems to stop, your
e-mail software (not your mailbox) may be "choking" on a large message.
To solve this:
- Make sure your e-mail software will not automatically
check for new e-mail. (Accessing your e-mailbox with more than one e-mail
software at a time can corrupt your mailbox. This includes all
computers that are configured to access this mailbox.) If this option is
enabled, disable it, then apply/OK/save the change.
- Close out of your e-mail software. Do not minimize the icon;
close or exit out of your e-mail software.
- Wait approximately 60 seconds.
- Open up your Web browser (Netscape, Internet Explorer, Opera,
Mosaic, Safari, etc.) and go to our home page (http://www.mm.com).
- Take the Webmail link in the upper left, enter your mailbox
name (do not add @mm.com or @anything onto the end of your mailbox
name), enter your mailbox password, and click Login.
- When you see
the message that your regular e-mail software is choking on, if you
want
to keep
this message, download it onto your computer, then download the attachment
if it has
one. You may select which directory/folder the message and attachment go
into on your computer's hard drive. Once the message and attachment are
downloaded, either click the Back button at the top of your Web browser,
or click on the Inbox on the left-hand side of Webmail to get back to the
list of messages. Once the message and attachment are downloaded onto
your computer, you need to delete the message from your mailbox on our
system so that your regular e-mail software doesn't "choke" on the message
again. Delete it by clicking once in the box to the left
of the message and clicking the Delete button near the upper
right.
- When you see the message that your regular e-mail software is choking
on, if you are absolutely sure you do NOT want the message, you may
delete it by clicking once in the box to the left of the message and
clicking the Delete button near the upper right.
- When done using Webmail, click the Sign Out link in the
upper-right corner.
- How private is my E-mail?
Of course, your mailbox is protected by your password, but E-mail is
about as private as a cellular or cordless phone conversation. You don't
want to send confidential information through E-mail. But otherwise, it is
fairly private. We do not peek into customer mailboxes unless a customer
asks us to, although we may see a message during normal system maintenance
or while correcting a problem.
- Do you filter spam?
Yes. We use Postini Spam and Virus filtering. You
view any spam and viruses that have been sent to you by logging into the
Postini Website.
You, the customer, control how much or how little spam you would like
filtered. You also control whether virus filtering is on or off (please
always keep it turned on). You can also set the junk mail settings
to however lenient or aggressive you want. There are 5 different
categories of junk mail. You can set each one at what you need; they
don't all have to be set at the same level. What some folks, especially
businesses, do is set Sexually Explicit and Racially Insensitive at the
most aggressive, but Bulk Mail, Special Offers, etc. are set a bit more
lenient because legitimate business e-mail contains phrasing that's used
in those types of junk mail (spammers do this on purpose). However, if
you find more spam is going into your mailbox on our system than you'd
like, adjust the Bulk Mail setting to more aggressive.
Also, if your domain name has a catch-all or wildcard -- meaning, it's set
up so that
anything@yourdomain.com will go into your mailbox -- this can
increase the amount of spam you receive because spam sent to any e-mail
address at your domain will go into your mailbox. Also, Postini does not
filter catch-alls for viruses. To solve this, give us a list of e-mail
addresses you would like to use with your domain name (e.g.,
johndoe@yourdomain.com, sales@yourdomain.com, janejones@yourdomain.com,
etc.), then ask us to remove the catch-all or wildcard from you domain/s.
If you
decide later you would like an e-mail address or two added to the list of
e-mail addresses for your domain/s, the additional e-mail addresses can
certainly be added.
Please be aware that the contents of your Spam folder can be a real
eye-opener. You don't want to read your spam folder with children around.
- I don't want
you to filter for spam, can it be disabled?
Yes. But please be
aware that this means that instead of going into your Spam folder/Postini
message center, the
spam will go into your mailbox along with your regular mail. And, you
can disable spam filtering but still keep virus filtering.
If you find that legitimate messages are being quarantined in your Postini
message center, rather than turn off spam filtering completely, simply
make the settings a bit more lenient, then save the changes. If you find
legitimate e-mail from a particular address is regularly being
quarantined, opt to deliver the message by clicking on the box next to it,
then clicking the Deliver option. You will then have the option of adding
this e-mail address to the Approved list. This means e-mail from that
address will always be delivered to your mailbox; it will never go into
the quarantine area.
Please remember
that the Postini filtering system we implemented allows you to enable
virus filtering and disable spam filtering. Virus filtering is a very
good thing to have enabled. (Please remember, though, that virus
filtering is no substitute for up-to-date anti-virus software
running on your computer; it should be in addition to it.)
- A friend
can't send me E-mail.
Have them check the E-mail address they are sending to. An amazing
number of people type our domain name as mmm.com or mn.com, neither of
which will reach here. Also, make sure they're spelling your username
right. If they're typing your e-mail address correctly but not getting any
type of error message, look in your Postini message center to see if the
message was accidentally trapped. If the message is not there, ask us to
check our mail logs. If a message touches our mail server, it's logged;
likewise, if it hasn't touched our mail server, it won't be in the logs.
If they're typing your E-mail address correctly but getting a bounced
error message returned to them, have them forward the header of that
message plus the error message itself to help@mm.com so we can take a look
at it. We need a copy of the bounced message to diagnose the problem.
- I'm unable to send E-mail to a friend.
Same solution as for the previous question.
- I'm losing E-mail.
Not likely. If you think you're losing outgoing mail, tell us the the
E-mail address you are trying to send to and
the date and time you tried to send the message. We will track it.
Messages are not lost. They go somewhere.
If you think you're losing incoming mail, it's probably not lost, either.
It either arrived here or it didn't.
As soon as mail comes into our mail server, it's logged, and we can
track any incoming mail. If the mail to you was misaddressed --
addressed to soandso@mn.com instead of the correct soandso@mm.com,
that mail isn't lost. It never got here.
Mail that's properly addressed to you goes into your mailbox on
our system, where it stays until you do something with it.
Make sure your
e-mail software is set to let you download/view ALL messages.
And, make sure your e-mail software isn't skipping messages over a
certain size. If it is skipping messages over a certain size, those
messages will remain in your mailbox on our system, but you won't be able
to read them. Occasionally, legitimate e-mail may be trapped by the spam
filter. If that's the case, deliver that mail to your mailbox on our
system. You may also make your junk mail settings a bit more lenient.
If you think you're losing
mail that you've read, it's probably not lost either. When mail has
been transferred onto your computer and you haven't deleted it, it's
somewhere on your computer, usually in the directory/folder where your
mail software is supposed to store it. You also need to make sure your
e-mail software is letting you View all your mail. If you use
Outlook/Outlook Express to read
e-mail, with the Inbox highlighted, pull down the View menu, select
Current View and make sure there's a dot next Show All Messages. And,
make sure your e-mail software isn't skipping messages over a certain
size.
- What can I do
about spam I receive?
If your account does not have Postini
spam and virus filtering, ask us to enable it for you. If you have
Postini spam and virus filtering, log into your Postini message center
and make sure that you have turned on both
options, and that the settings are as strict or as lenient as you choose.
If you receive spam, DO
NOT REPLY TO IT. DO NOT CLICK ON ANY LINKS IN IT. Unfortunately, just
like legitimate mailing lists,
spam often contains
wording that says to not receive any more of this type of mail (or to
unsubscribe), simply reply and you won't receive any more. DON'T
DO IT. This is often
a trick to harvest your e-mail address so that you'll receive even more
spam. If you receive spam, the best thing to do is DELETE IT
UNREAD. If you're receiving spam in your spam folder/Postini message
center,
that's exactly where it's supposed to go.
Please note: Legitimate e-mail NEVER asks you to provide
sensitive information
(passwords, bank account numbers, social security numbers, etc.). If you
receive e-mail requesting this kind of information, DO NOT CLICK
ON ANY LINKS IN THE MESSAGE. DO NOT REPLY
TO THE MESSAGE. DELETE IT.
Also note: If you receive an e-mail that says it's from the
Mm.com Team or the team at mm.com, IT'S NOT FROM US.
DO NOT CLICK
ON ANY LINKS IN THE MESSAGE. DO NOT REPLY
TO THE MESSAGE. DELETE IT.
- What's your policy on spamming?
Spamming (includes unsolicited E-mail and/or mass or inappropriate news
postings) from our network is prohibited and violators are subject to
immediate account termination and possible legal action. Spamming is a
serious issue and will not be tolerated.
- How frequently can I check for E-mail
when I'm logged in?
Manually -- probably as often as you need. Automatically -- we'd prefer
you not do any automatic checking for E-mail while online. But if you must,
set the interval to no less than 10 minutes. Better yet, 35 minutes.
Automatically checking for mail every 10 minutes can defeat our idle timer
and cause you to stay connected forever. If this happens repeatedly
and/or intentionally, you will lose your account.
- I'm having trouble sending E-mail
attachments.
E-mail attachments are a function of the sending and receiving mail
programs -- meaning yours and the person you're sending the attachment to.
Our server only sees an E-mail message with an attachment as one big
e-mail
message, which it passes along as it would any other message. Our server
does NOT CARE if the attachment is a Word file, a
WordPerfect file, a .gif file, a .jpg file, in HTML, etc.
- If you're having trouble sending an attachment, make sure the message
and attachment don't exceed our size limit. However, we have a very generous
size limit, so this is often not the case.
- Also, make sure the attachment doesn't exceed the size limit of the
recipient's provider.
- If the person you sent the attachment to has trouble viewing it, that's
between their computer's software and your computer's software. The recipient
may simply need to download the correct viewer.
- If a recipient says they got your message, but not the attachment, make
sure the attachment was actually attached to your message. If it was and the
recipient says they received your message but instead of the attachment, they
get a message that "OE has removed the following unsafe attachment," the
recipient is most likely using Outlook Express 6. The "OE has removed"
message comes from Outlook Express. It does not come from us. Again,
this problem is between the recipient and their e-mail software.
- If you get an error message that contains the word "Winmail" or if
recipients complain that attachments come across as Winmail.dat or Application
MS-TNEF, you simply need to change a setting in your e-mail software.
- I'm having trouble receiving E-mail
attachments.
Again, e-mail attachments are a function of the sending and receiving mail
programs -- meaning yours and the person who sent you the attachment.
Our server only sees an E-mail message with an attachment as one big
e-mail
message, which it passes along as it would any other message. Our server
does NOT CARE if the attachment is a Word file, a
WordPerfect file, a .gif file, a .jpg file, in HTML, etc.
- Most people ask this question when they're really having
trouble viewing e-mail attachments. The most common reason for not being
able to read an e-mail
attachment is your computer does not have the right software to view the
attachment.
- If the message with an attachment is bouncing back to the sender, make
sure the message size doesn't exceed the sender's or
our message size limit.
- Also, make sure your mailbox isn't too full to accommodate the
message. We have a very generous size limit for both messages and mailboxes, but if you
have lots of large e-mail messages left on the server, your mailbox may be too full to allow
yet another large message in.
- If the message is in your
mailbox but you're having trouble downloading it, stop trying to download it, close out of
your reqular e-mail software, wait a minute or two, and try using Webmail to download the
message.
(Make sure your regular e-mail software does not try to access
your mailbox any time you're using Webmail; this can corrupt your
mailbox).
- If you download the message, but can't
view the attachment, make sure you have the correct viewer/software
that enables you to do this.
- If you download the message but get a message, "OE has removed an unsafe attachment,"
this
message is coming from your Outlook Express e-mail software (especially
version 6), not us. You can turn off this feature in Outlook
Express, but this isn't advised because it can affect the anti-virus
protection on your computer.
When Outlook Express (OE) removes attachments, you can:
- Click the Forward button.
Don't actually forward the
message to anyone. Clicking the Forward button lets you view the
attachment. This is the easiest work-around.
- Use Outlook Express 6 for most of your e-mail, but when you have a
message with an attachment, leave that message and attachment on the
server (in your mailbox on our system), close out of OE completely, then
open up your mailbox with different e-mail software.
- Don't use Outlook Express 6.
- If you receive an attachment with the name winmail.dat, make
sure the sender has Plain Text selected in their e-mail program.
If the sender has Plain Text selected, but you still receive e-mail
attachments from them named winmail.dat, have the sender check the
property in the entry for you in their address book.
- Is there a message size limit?
All mail servers have a size limit. Ours is 20 MB. Beware that binary
attachments get encoded, which makes the E-mail message larger than the
original binary file. If you're sending a large message to someone on
another system, find out what the size limit is on their server. If it's
less than 20 MB but larger than the size of the file you're sending, they
won't be able to receive it.
- Can I have E-mail forwarded to another
mail address?
Yes, simply let us know the e-mail address to forward to.
- Can I have E-mail sent to a pager?
Yes, if you have another mail address which is an E-mail-to-pager
gateway.
- Will you forward E-mail to another
address if I cancel service?
Sorry, we no longer offer this service.
- Do you have a mailing listserver?
How do I send an e-mail to multiple e-mail addresses
easily?
No. We did at one time, but dropped it due to lack of interest. However,
most folks who ask for a listserver simply want to send an e-mail message
to multiple e-mail addresses. Most e-mail software packages will let you
do this. Eudora's Recipient List feature is a very good
example. (Please note: We have a zero tolerance policy for
UNsolicited and/or spam e-mails, either received by
customers or sent out by customers.)
To set it up, open up Eudora, click the Address Book icon or
pull down Tools, then select Address Book. Click the New
button (do not click the New Book button). In the field called
View By:, it should say Nickname.
To the right of that in the field called Nickname:, type the
nickname you want for this mailing list. Click the box next to
Recipient List so that there's a checkmark in it. Go down to
the field titled, "This nickname will expand to the following
addresses:". In that box, enter the e-mail addresses you'll be
sending to; one e-mail address per line. You can even copy and
paste the list from a text file. Pull down the File menu and
select Save.
When creating the message to send, click the New Message button,
or pull down the Message menu and select New Message. In the
To: field, enter a legitimate e-mail address. In the From:
field, enter the appropriate name and e-mail address (most
likely, yours). In the Subject: field, enter the subject of the
message. If you do NOT want everyone receiving the message to
see the entre list of e-mail addresses, enter the nickname for
the list in the Bcc: field. If you want everyone
receiving the message to see the entire list of e-mail
addresses, enter the nickname for the list in the Cc: field.
If there's an attachment, attach the file. Type the message.
Click Send to send the message.
- I can't connect to the E-mail server to
retrieve/send E-mail.
Check to make sure you were actually logged in at the time you tried to
connect to the mail server. Also, check your mail configuration.
Mail settings should be:
POP Server -- pop.mm.com
SMTP Server -- smtp.mm.com
Close out of your e-mail software. Get back into your e-mail software. If this doesn't fix
the problem, reboot/restart
your machine and try again.
If you are connecting to the mail sever, but can't seem to download your
e-mail, make sure your regular e-mail software is not trying to
access your mailbox, then try using Webmail instead. Many
times, Webmail
will let you download a message that chokes your regular e-mail software.
To use Webmail, go to our home page (http://www.mm.com) and take the
Webmail link
at the top left, enter your mailbox name (do not include @mm.com
on the end of your mailbox name) and password, wait a bit and a list of
your e-mail messages will appear on the right-hand side. You're
actually looking at your e-mail messages on our mail server. Download the
message that was choking your regular e-mail software if it's a message
you want. Then, it's important that you use Webmail to
delete the message that's causing the problem. If it's
not deleted, the problem will continue when you access your mailbox
with your regular e-mail software. When done, click Sign Out. The next
time
you read mail, you can use your regular e-mail software if you choose.
If you're using an older version of Microsoft's Outlook Express to read
mail, please note.
If you click on Send/Recv button to check for new mail and it says
"Conecting to pop.mm.com", then underneath that says Authorizing and
Connecting, then takes you back to the main Outlook Express screen, it
usually means there's no new mail in your mailbox. Some older versions of
OE aren't set up to
display a message that says you have no new mail. If you're not sure if
this is the case, send yourself an e-mail message, then check for
new mail.
If it still doesn't work, contact our office.
- How do I save, unsave or re-enter my
E-mail password in Netscape Communicator?
- How do I save, unsave or re-enter my
E-mail password in Netscape Navigator?
Go into Netscape Navigator. Select Options, then Mail and News
Preferences, select the Organization tab.
- I think my
computer may have caught an e-mail virus. What should I do?
The best "fix" for a computer virus is prevention. You need to take
responsibility for your computer's security.
- Make sure your computer
has virus protection software. Make sure the virus
protection software on your computer is as current as possible.
Update it
frequently. Run your anti-virus software.
NOTE: Renewing the
yearly
subscription for your anti-virus software is not the same as
updating it. Anti-virus software needs to be updated every couple of days
at the least; everyday would be a better idea.
- NEVER open messages, especially attachments, that you were
not expecting.
- NEVER open messages, especially attachments, if you have the
slightest suspicion or question about the message -- even if it's
from an e-mail
address you recognize (and that includes if it appears to be one of
ours).
NOTE: If you receive an e-mail that says it's from
the
Mm.com Team or the team at mm.com, IT'S NOT FROM US.
DON'T CLICK ON ANYTHING IN THE MESSAGE. DON'T ANSWER THE MESSAGE. DELETE
THE MESSAGE.
- NEVER reply to or click on any links in suspicious e-mail.
- NEVER reply to or click on any links in e-mails that ask for
privileged personal information such as a password, a bank account
number, a
social security number, etc. NO LEGITIMATE COMPANY OR
ORGANIZATION DOES BUSINESS THAT WAY.
- Be aware that e-mail addresses can be forged rather easily. A
message can say it's from someone you know but actually be from someone
else. A message can even say it's from you when it's not. All it takes
to forge an e-mail address is to enter a false e-mail address in the
e-mail address field of the sender's software. That's all it takes.
- Be aware that viruses can be caught from sources other than
e-mail.
- And, make sure your computer is backed up regularly.
If you don't
know
how to do these things, it's a good idea to seek out technical help from
a knowledgeable, reliable computer consultant. Contact us if you have any
questions regarding this.
Go to a Website such as www.symantec.com. You can read up on
the virus and instructions on fixing it, if it's fixable. If your
computer has a virus that prevents you from going such a Website,
again, it's a
good idea to seek out technical help from a knowledgeable, reliable
computer consultant. Again, contact us if you have any questions regarding
this.
- I've seen virus names that end
in "@mm" Does that have anything to do with your company?
No, nothing whatsoever. The "@mm" is short for @mm.html and
means mass mailing. "@m" is short for @m.html and means mailing. You can
read about this at www.symantec.com.
- How do I read e-mail when I'm
on a different computer?
The easiest way, if you've got access to a computer that's connected to
the Internet and has a Web browser (Netscape, Internet Explorer, Opera,
Mosaic, etc.), is to go to our home page (http://www.mm.com) and take the
Webmail link at the top. Enter your mailbox name (it will be 3 to 8
characters, all lower case and do not append "@mm.com" to
it.) and password, wait a few
moments and a list of your e-mail messages will appear on the right-hand
side of the screen. After you're done reading and replying, click on the
Sign Out link so that the next person using the computer can't read your
e-mail.
-
I received a message from you (support@mm.com) with the subject,
DISK SPACE WARNING. What's it mean?
It means something or possibly multiple things such as e-mail messages or
Web files are taking up more disk space than your quota.
Check that:
- Your e-mailbox on our system isn't full
of old messages you've already read and don't want, but haven't deleted
from the server.
- Your Web space doesn't have old, unused files that can safely be
deleted.
- Your Trash, Sent and Draft folders in Webmail are truly
empty. If they're
not, this can take up a lot of space. Even if the folders are empty, the
Trash may need to be purged. To delete or purge Webmail
Trash, go into Webmail, click on
Trash (purge) on the left-hand side. If you're sure you want to
delete everything in the Trash, scroll down to Toggle All and click
on it, then click the Delete button in the upper right. This will
remove all items in your Webmail Trash.
Or, if you know you really do need more disk space, contact us
about purchasing additional disk space (651-681-8018 or e-mail us).
-
I can't remember my Postini password. What should I do?
Try logging to your Postini message center. Remember the login is
your mailbox name with @mm.com appended to it (e.g., joebob@mm.com).
Enter whatever you want for the password. When the screen displays that
your password is wrong, take the "Forgot your password?" link.
Click the Submit button. A new, temporary Postini password will be
e-mailed to your mailbox on our system. (This new password does
not change the password for your mailbox on our system; that
password stays the same.) Log in to your mailbox on our system to read
that message and get that new, temporary password. Log into your Postini
message with that new password. As soon as you login, Postini will ask
you to change the password to a permanent one. In the Current Password
field, enter the new, temporary password that got you into Postini. In
the other two boxes, type your password as you want it to be. Type it
exactly the same in both boxes.
Once you're in, turn on the virus filtering if it's not already on. You
can also set the junk mail settings to however lenient or aggressive you
want, or you may want to run with the default settings for a while to see
how they work for you. There are 5 different categories of junk mail. You
can set each
one at what you need; they don't all have to be set at the same level.
What some businesses do is set Sexually Explicit and Racially Insensitive
at the most aggressive, but Bulk Mail, Special Offers, etc. are set a bit
more lenient because legitimate business e-mail contains phrasing that's
used in those types of junk mail (spammers do this on purpose).
-
Can I set up a vacation message?
Yes. Webmail lets you set up a vacation message. Instructions are here.
-
I get disconnected when I read or send mail. It's frustrating.
What can I do?
If your computer is dialing and you're getting connected, but get kicked
off as soon as you read or send mail with Microsoft Outlook Express,
Outlook 2000 or Eudora, please make sure the "Hang up after sending or
receiving"
option is off.
In Outlook Express, pull down Tools, then Options,
then
click the Connections tab. Make sure the box next to "Hang up
after
sending or receiving" is UNchecked.
In Outlook 2000, pull down
Tools, then Options, then click the Mail Delivery
tab. Make sure the box
next to "Hang up after sending or receiving" is UNchecked.
In Eudora, pull down Tools, then Option, then
Internet
Dialup. Make sure the box next to "Hang up after receiving and
sending" if UNchecked.
If the problem persists, contact our office.
PLEASE MAKE SURE YOU HAVE ANTI-VIRUS
SOFTWARE ON ALL YOUR COMPUTERS. MAKE SURE TO RUN IT AND UPDATE IT
FREQUENTLY!! COMPUTER VIRUSES CAN BE ACQUIRED THROUGH OTHER MEANS THAN
E-MAIL.
SOFTWARE TO COMBAT ADWARE AND SPYWARE IS ALSO A GOOD IDEA!
To COMBAT ADWARE, GO HERE.
NOTE: Ad-Aware is the name of the software that corrects the problem.
Adware is the bad guy; it's not what you want. Yes, the names are
very close. A good way to remember is: You're aware you need Ad-Aware.
TO
COMBAT SPYWARE, GO HERE.
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