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I FORGOT/WANT TO CHANGE MY
POSTINI PASSWORD

NOTE: These instructions apply ONLY to Minnesota MicroNet.

"I forgot my Postini password."
"I want to change my Postini password."
"How do I do it?"

Either way, the procedure is the same.

  1. Try logging into Postini like you normally do.

  2. If your password is entered wrong, you'll see a screen that says your username and/or password are wrong.

  3. Click on the Forgot your password? link.

  4. Click the Submit button.

  5. A new temporary Postini password will be delivered to your mailbox on our system. Access your mailbox on our system for that new temporary Postini password.
    (This temporary password does not change the password for your mailbox on our system; this temporary password applies ONLY to Postini.)

  6. Use that temporary password to log into Postini.

  7. Once logged in, Postini will ask you to change the temporary password to a permanent one. The permanent one can be whatever you want -- it can be the same as your mailbox on our system or something completely different - it's entirely up to you. You'll see a screen similar to this:
    Temporary/Old Password: (enter the new, temporary Postini password - yes, this is confusing)

    New Password: (enter the password you want)

    Confirm Password: (enter the password you want again; type it exactly the same way as you typed it in the New Password field.)
  8. This will set a new Postini password for you.

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