Minnesota MicroNet

Tech Support Home DSL DSL Setup Guide Troubleshooting Dial Up Access Numbers Setup Guides Troubleshooing FAQ E-mail Setup Guides Using Webmail FAQ Junk mail and virus filtering Using Postini Changing Your Password Web Browser Setup Website Publishing Website FAQ Uploading files with FTP CuteFTP Fetch Filezilla WSFTP If you don't find the answer to your question here, send E-mail to help@mm.com or call (651) 681-8018 (9am-5pm M-F). If you need to call outside our regular business hours, please leave a message.

Mail 2.1 (Macintosh) WHEN SETTING IT UP FOR THE FIRST TIME: Click on the Mail icon (it looks like a postage stamp). The first time you use it, you will see a Welcome screen. Click Continue. NOTE: If Mail has previously been configured and you don't see the Welcome screen: Pull down Mail Select Preferences The Accounts screen will appear. Click the   +   sign in the lower left. This will allow you to add a new account. For Account Type, select POP For Account Description, there's no wrong answer. Just enter whatever description your human recognizes as your mail account. For example, mm.com pop account. For Full Name, enter your name as you want it to appear in e-mail messages. It's up to you what's entered here. Examples are: Jane Doe; Jane; Jane D.; J. Doe, Sales Administrator; J. Doe, Acme Corp.; etc. For Email Address, enter your e-mail address. Click Continue. For Incoming Mail Server, enter pop.mm.com For User Name, enter your 3-8 character username in all lower case. For Password, enter your 6-8 character password in all lower case. Click Continue. For Outgoing Mail Server, enter smtp.mm.com Click Done to save the information. TO EDIT AN EXISTING ACCOUNT: Pull down Mail. Select Preferences. Click on Accounts. Highlight the account you want to edit under Description by clicking once on it. Click Edit. If you need to make any changes or corrections to the information, make them here. Then click OK to save the changes or corrections. IF YOU CAN RECEIVE MAIL, BUT CAN'T SEND: You'll probably need to change the outgoing server port from 25 to 587. Do this by: Pull down Mail. Select Preferences. Click the Accounts icon. Select your e-mail account here. Click Outgoing Servers. Change Server port number from 25 to 587. Click OK. Also, if you're accessing your mailbox from another ISP, that's perfectly fine, but that ISP's rules apply when sending mail. If you enter smtp.mm.com but can't send mail, that ISP may allow you to use smtp.mm.com if you change the outgoing port from 25 to 587 (most likely scenario). Or, that ISP may allow you to use smtp.mm.com but with smtp authentication enabled. Or, that ISP may require that you use their smtp server setting. The best test is to check for new mail, then send yourself an e-mail message. Check for new mail once again. If you receive the message, everything is fine; you don't need to change anything. TO REMOVE AN EXISTING ACCOUNT: Pull down Mail. Go into Preferences. Highlight the account you want to delete under Description. Click Remove. If your mailbox is overly full because it's set to leave mail on server for too long: Pull down Mail. Select Preferences. Make sure the account for your mailbox here is highlighted under Description and click the Edit button. Click the Advanced tab. The option you want is Remove copy from server after retrieving a message. This option may or may not be checked. If it's checked, you may have it remove the mail from the server right away, after one day, after one week, after one month or when moved from inbox. The choice is yours. Top