MINNESOTA MICRONET How to Configure Outlook Express   Home   Technical Support   Services & Rates   Access Numbers   General Server Settings   Contact Us   SETUP GUIDES     -DSL     -Dial Up     -E-mail     -Web Browsers     -Website Publishing HOW TO CONFIGURE OUTLOOK EXPRESS TO CONFIGURE A NEW ACCOUNT Double-click on the Outlook Express icon. Pull down Tools, then Accounts, then click the Mail tab. Click the Add button. Select Mail. Enter your display name (This is your name as you want it to appear in messages; it's up to you what's in this field. For example: John D.). Click Next. Leave the dot next to "I already have an e-mail address that I'd like to use" if that's an option. Enter your E-mail address on our system. Click Next. The My Incoming Mail Server field should display POP3 Server. In the field underneath Incoming mail [POP3 or IMAP] server, enter pop.mm.com In the field underneath Outgoing mail [SMTP] server, enter smtp.mm.com NOTE: If you're accessing your mailbox from another ISP, that's perfectly fine, but that ISP's rules apply when sending mail. If you enter smtp.mm.com but can't send mail, that ISP may allow you to use smtp.mm.com if you change the outgoing port from 25 to 587. Or, that ISP may allow you to use smtp.mm.com but with smtp authentication enabled. Or, that ISP may require that you use their smtp server setting. Click Next. For Account name, enter your 3-8 character username. For Password, enter your 6-8 character password. It's up to you whether you check the Remember password box or not. Some folks like the convenience of not needing to type in their password everytime they read their e-mail. Other folks like the idea that their mailbox can't be accessed if someone else is using their computer (unless, of course, that person knows their password.) There should NOT be a dot next to Log on using Secure Password Authentication (SPA). Click Next. Click Finish. Top of Page IF YOU HAVE A PROBLEM . . . Make sure the POP, SMTP, account name and password are correct. To check the settings: Pull down Tools, then select Accounts, then click on the Mail tab. Make sure the name for your account with Minnesota MicroNet is highlighted. Click Properties. Make sure your name and e-mail address are correct under the General tab. Click the Servers tab to check the POP, SMTP, account name and password. When done, you MUST click Apply, THEN click OK. If you get disconnected from the Internet after checking your mail or sending mail, pull down Tools, select Options, then click the Connections tab. Make sure the box next to "Hang up after sending or receiving" is UNchecked. If it's not, uncheck it, click Apply, then click OK. If Outlook Express isn't checking your mail when you open it up, pull down Tools, select Options, then make sure the General tab is in the front. Make sure Send and receive messages at startup is checked. Click Apply. Then click OK. If you see a message that says, "OE has removed an unsafe attachment...", this means that Outlook Express has removed the attachment, not your ISP. A quick work-around is to click the Forward button. Don't actually forward the message to anyone. Clicking the Forward button allows you to view the attachment. If your settings are correct, and you're still having a problem reading/sending e-mail, close out of all applications and reboot your computer. Connect again and try your mail again. Occasionally, commercial e-mail software may "choke" on larger messages. If this happens, make sure your e-mail software will not automatically check your mailbox. (This can be found by pulling down Tools, selecting Options. In the section Send/Receive Messages, UNcheck Check for new messages every if it's checked. Then, you MUST click Apply, THEN click OK. Now, close out of your e-mail software. Then, try accessing your mailbox with Webmail. Webmail will often allow you to read/download the message. NOTE: You must remove the message that's causing the problem before closing out of Webmail and accessing with your regular e-mail software. Otherwise, the problem will remain. If it's a message you want, download it onto your computer before deleting. If you still have a problem or get an error message, note the problem/message, then call our office (651-681-8018). If you're online and just have a question, you can E-mail help@mm.com ONCE YOUR CONFIGURATION IS COMPLETE, DON'T FORGET TO BACK-UP YOUR SYSTEM! Top of Page PLEASE REMBER . . . PLEASE MAKE SURE YOU HAVE ANTI-VIRUS SOFTWARE ON ALL YOUR COMPUTERS. MAKE SURE TO RUN IT AND UPDATE IT FREQUENTLY!! COMPUTER VIRUSES CAN BE ACQUIRED THROUGH OTHER MEANS THAN E-MAIL. SOFTWARE TO COMBAT ADWARE AND SPYWARE IS ALSO A GOOD IDEA! MAKE SURE TO RUN IT AND UPDATE IT FREQUENTLY!! To COMBAT ADWARE, GO HERE. NOTE: Ad-Aware is the name of the software that corrects the problem. Adware is the bad guy; it's not what you want. Yes, the names are very close. A good way to remember is: You're aware you need Ad-Aware. TO COMBAT SPYWARE, GO HERE. Top of Page Home > Help > Configuring Outlook Express       Copyright © 1994-2008 by Minnesota MicroNet. All rights reserved.