MINNESOTA MICRONET How to Use WebMail (SquirrelMail) If you don't find the answer to your question here, send E-mail to help@mm.com .   Home   Technical Support   Services & Rates   Access Numbers   General Server Settings   Contact Us   SETUP GUIDES     -DSL     -Dial Up     -E-mail     -Web Browsers     -Website Publishing HOW TO USE WEBMAIL (SQUIRRELMAIL) If you want a really quick and easy way to read your e-mail right from our home page using a Web browser -- or, if your usual e-mail software has a problem downloading a message or an attachment -- here's what to do . . . How to Log In | Read Messages | Reply | Delete | Compose New Message Add your domain to your e-mail address | Vacation Message | Sent Folder | Trash Folder Draft Folder | Create New Folder | Signing Out HOW TO LOG IN TO WEBMAIL If your usual e-mail software is already open, close out of it and wait about 30 seconds before opening up Webmail. Also make sure your usual e-mail software will not automatically check your mail while you are using Webmail. Open up the Web browser -- Firefox, Netscape, Internet Explorer, Opera, Mosaic, Safari, etc. Go to http://www.mm.com, and click on the Webmail link in the upper left. Name is actually your username; enter the 3-8 character user or mailbox name you normally enter to read e-mail (in lower case; no @mm.com on the end). For Password, enter your 6-8 character password (in lower case), then click on Login. NOTE: If you see a screen that asks if you want the computer to remember the password, it's up to you to check this box or not. Please remember if you are using someone else's computer or concerned about security, you'll want to ANSWER NO or LEAVE THE BOX UNCHECKED -- WHATEVER INDICATES THAT YOU DO NOT WANT THE PASSWORD SAVED/REMEMBERED. In a few moments, you'll see a list of your e-mail messages. When you read your mail with Webmail, you're reading your mail directly from your mailbox on our system. Webmail does not automatically download the message onto the computer you're using. You have to tell it to download the message. Webmail does not automatically delete the message from your mailbox on our system. You have to tell it to delete the message. VERY IMPORTANT: If you use an e-mail address with a domain name other than @mm.com (e.g., me@mydomain.com), or if you have an additional e-mail address (alias) that contains @mm.com, that address must be entered into Webmail in order for it to appear in e-mail messages ... and for the Vacation Message to work properly. Instructions on how to do this are below. Top of Page IF YOU USE AN E-MAIL ADDRESS OTHER THAN @MM.COM ... OR, IF YOU USE AN ADDITIONAL E-MAIL ADDRESS (ALIAS) @MM.COM ... If you use a domain name other than mm.com (for example, me@mydomain.com) or, if you use an e-mail alias @mm.com (for example, myemailalias@mm.com) and would like it to appear in your Webmail messages, that information must be entered into Webmail. Also, if you would like the vacation message to work for that e-mail address, it must be entered into Webmail. To do that: click on Options, then Personal Information. Enter your e-mail address with the desired domain name in the E-mail Address field. Also enter your name as you want it to appear in e-mail messages in the Full Name field. You do NOT have to enter your full name in this field if you don't want to. You can enter your first name and last initial; just your first name; first initial and last name, etc. Reply To: can be left blank if it's the same as your e-mail address. Signature can be left blank if you choose. You can leave the other items as they are. After you've entered the desired information, you must scroll to the bottom of the page and click Submit. If you have more than one e-mail address and want Webmail (and the Vacation Message) to work for all of them, click on Options, then Personal Information if you're not already there, then click on Edit Advanced Identities. Enter the Full Name and E-mail Address for the main (Default) identity, if it isn't already there and click Save/Update. Enter the Full Name and E-mail Address for the the next identity (Alternate Identity 1) and click Save/Update. NOTE: If you use an e-mail address other than one @mm.com but don't enter anything in the E-mail Address field in Personal Information, Webmail cannot include it in your e-mail messages. Also, the vacation message will not work for that address. Your e-mail address will appear as yourusername@mm.com by default. Top of Page TO READ A MESSAGE To read a message, click on the subject of that message (don't click on the word Subject). To download a copy of that message onto the hard drive of the computer you're using, click on Download this as a file, which is centered at the bottom of the message. (Please note: downloading a message does not automatically download the attachment as well.) To view or download an attachment: If the message has an attachment that you want to view, click on either the name of the attachment or the word download to the right of the attachment name. You may either save the attachment on the computer you're using, or view it. If Webmail has been open for a while and you wonder if you're received any new messages, click refresh folder list on the left-hand side. To return to the list of messages after reading the message, either click once on the Back button at the top of your Web browser (not the Backspace key on your keyboard) or click the word INBOX on the left-hand side. Top of Page TO REPLY TO THE MESSAGE To reply to the message, click on Reply on the right-hand side. If you want your reply to go to other people as well, don't forget to include the e-mail addresses in either the CC: or BCC: fields. You may either type your reply underneath the quoted message (each line begins with a ">"), or use your cursor to move the quoted message down and type your reply above it. Typing your reply above it means the person who receives your reply won't have to re-read what they wrote to you before they get to your response. If you're not adding an attachment to the reply, just click the Send button. If you are adding an attachment to the reply, scroll down to the Attach field and click the Browse button. Find the file, click the Open button, then click the Add button. Once you've added all the attachments you want to, click the Send button. NOTE: You'll want to keep a DRAFT of the reply, especially if the reply is going to be long or time-consuming to write.To keep a Draft, click the Save Draft button from time to time. To continue editing the message, click on the Drafts folder if you're not already there, click on the subject of that particular message, then click Edit Message as New. Top of Page TO DELETE A MESSAGE To delete an individual message from your mailbox on our system, make sure you've clicked INBOX on the left side to see the list of messages. Be absolutely sure you want to delete the message, click in the box next to the message, then click the Delete button in the upper right. If you don't delete the message, it will still be in your mailbox on our system the next time you read your mail. To delete all the messages from your mailbox on our system, first, be absolutely sure you want to delete all the messages, click on Show All, wait a bit, click on Toggle All. (If there is a message that you do not want to delete, simply click the box next to that message to uncheck.) Click the Delete button. Once mail is deleted (moved to the Trash folder), you need to empty (or purge) the Trash. You can do this one of two ways: Click on the Trash folder on the left, if absolutely sure you want to delete all the messages, click on Show All, wait a bit, click on Toggle All. (If there is a message that you do not want to delete, simply click the box next to that message to uncheck.) Click the Delete button. OR If you're absolutely sure you want to delete all the messages in the Trash and you see the word (Purge) next to Trash, click on (Purge). If you don't see (Purge) next to Trash, click on Trash and make sure there's actually something in there. Or, you may need to click on Check Mail in the upper left of the screen. You will see the word (Purge) appear next to Trash on the left-hand side. Click (Purge) . Top of Page TO COMPOSE A NEW MESSAGE To compose a new message, click on Compose. Don't forget to enter the e-mail address the message is going to and a subject. If you want your message to go to other people as well, don't forget to include the e-mail addresses in either the CC: or BCC: fields. If you want to attach a file to your message, scroll down to the Attach field and click the Browse button. Find the file, click the Open button, then click the Add button. Type the message. When you're ready to send the message, click the Send button. NOTE: You'll want to keep a DRAFT of the message, if the message is going to be long or time-consuming to compose. To keep a draft, click the Save Draft button from time to time. To continue editing the message, click on the Drafts folder if you're not already there, click on the subject of that particular message, then click Edit Message as New. Top of Page TO SET UP A VACATION MESSAGE Extremely Important: Please make sure to set up the Vacation Message correctly or it won't work: First things first: If you have an e-mail address under a domain name other than mm.com (e.g., me@mydomain.com), that address must be entered into Webmail in order for the vacation message to work for that address, and it must be done BEFORE the vacation message is set up. If it's not set up before, you won't get any of that mail. To do that, click here. (If it's not set up, or is done after the vacation message is set up, the vacation message won't work for that address.) Turn on the Vacation Message as close to when you need it as possible. Turn off the Vacation Message as soon as you no longer need it. Now Turn On the Vacation message. Do this as close as possible to when you need it. To turn it on: Click on Options, then on Vacation Message. Click the box Send auto-reply to sender? This is what activates the vacation message. It means e-mails sent to you will receive the vacation message for a reply. Under Vacation Subject, enter the subject you would like for the vacation e-mail message. Under Vacation Message, enter the actual message. Most people will correctly leave the following two boxes UNchecked and proceed to Step 10.: If in doubt, leave them UNchecked. Forward incoming message to another email address? No local delivery -- Forward and/or Auto-reply only. WARNING: If you check "No local delivery -- Forward and/or Auto-reply only," any mail sent to you while the vacation message will NOT be in your mailbox when you turn it off. Why? Because by checking the box, you've told Webmail you don't want the mail in your mailbox (that's what local delivery means) If in doubt, leave it UNchecked. If you know that you need to set up forwarding, you may do so by checking the appropriate box/es and entering the forwarding e-mail address. But if in doubt, leave it UNchecked. Note: If you check a forwarding box but don't enter any e-mail address/es in the Forwarding E-Mail Addresses (One Address Per Line) field, this will NOT work; any messages received will be lost because they will be forwarded to nowhere. If in doubt, leave it UNchecked. Scroll down and click Change Message when done setting up the vacation message. You have now turned on the Vacation Message! Turn off the Vacation Message as soon as you no longer need it. To turn it off: Click on Options, then on Vacation Message Wipe out everything that's entered or checked. Click Delete Message or Change Message. You have now turned off the Vacation Message. Top of Page TO KEEP A COPY OF MESSAGES YOU SEND (SENT FOLDER) Webmail should have a Sent folder appearing on the left-hand side by default. If it doesn't, you need to enable it. To do this: Click on Options Click on Folder Preferences. Next to Sent Folder, make sure it says Sent. Scroll to the bottom of the page and click the Submit button.< If you do not see a Sent when you pull down the pull down arrow next to Sent Folder, you need to create it before you can enable it. To do that: Click on Folders. Under Create Folders, type Sent (spell it exactly like that). Click the Create button. This Sent folder keeps copies of e-mail messages you send. Please remember that anything in the Sent folder takes up space. Delete the items from your Sent folder periodically, then delete the items from your Trash folder (or Purge)to really get rid of them. Top of Page TRASH FOLDER / DRAFT FOLDER / CREATING A FOLDER The Trash and Draft folders should appear on the left-side under Inbox by default. If either folder is missing, you can them it/them just like the Sent folder. If necessary, you may need to create them just like the Sent folder. Please remember that anything in the Trash or Draft folder takes up space. Delete the items from your Draft and Trash folder periodically, then delete (or Purge) the items from your Trash folder to really get rid of them. You may also create your own (new) folders to organize your e-mail. Please remember that anything in a folder you create takes up space. Delete the items from this folder periodically, then delete (or Purge) the items from your Trash folder to really get rid of them. To create a new folder: Click on Folders at the top between Addresses and Options. Under Create folder, type whatever name you want if you're creating a folder to save mail in. Please remember to Capitalize the first letter. If you plan to have subfolders in this folder, click the box next to "Let this folder contain subfolders". Leave the [None] showing and click Create. If creating a subfolder: Underneath Create folder, type in the name you want for the subfolder. Please remember to Capitalize the first letter. Pull down the menu next to [None] and select the folder under which this new folder will be a subfolder. Click the Create button. Top of Page WHEN DONE USING WEBMAIL When you're FINISHED using Webmail, click on the Sign Out link at the top to sign out. Always remember to sign out of Webmail. Top of Page FOR MORE HELP For more info on additional features of Webmail, click on Help. Top of Page PLEASE REMBER . . . PLEASE MAKE SURE YOU HAVE ANTI-VIRUS SOFTWARE ON ALL YOUR COMPUTERS. MAKE SURE TO RUN IT AND UPDATE IT FREQUENTLY!! COMPUTER VIRUSES CAN BE ACQUIRED THROUGH OTHER MEANS THAN E-MAIL. SOFTWARE TO COMBAT ADWARE AND SPYWARE IS ALSO A GOOD IDEA! MAKE SURE TO RUN IT AND UPDATE IT FREQUENTLY!! To COMBAT ADWARE, GO HERE. NOTE: Ad-Aware is the name of the software that corrects the problem. Adware is the bad guy; it's not what you want. Yes, the names are very close. A good way to remember is: You're aware you need Ad-Aware. TO COMBAT SPYWARE, GO HERE. 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