Tech Support Home DSL DSL Setup Guide Troubleshooting Dial Up Access Numbers Setup Guides Troubleshooting FAQ E-mail Setup Guides Using Webmail FAQ Paying Online FAQ Web Browser Setup Website Setup/Publish Website FAQ Uploading files with FTP CuteFTP Fetch Filezilla WSFTP If you don't find the answer to your question here, please contact us.

CONFIGURING WINDOWS 7 Click the Start button click Control Panel click Network and Internet then click Network and Sharing Center. Under Change your network settings, click on Set up a new connection or network. Click Connect to the Internet. Click Next. Click Dial-Up For Dial-up phone number:, enter the dial-up phone number, including area code, your modem should dial. A list of local dial-up phone numbers is available by taking the Access Numbers link on our home page. Please make sure the phone number your computer dials is a local call for you. For User name, enter your 3 to 8 character username with @mm.com appended to it. Use all lower case. For example: johndoe@mm.com Please remember usernames and passwords are case sensitive. For Password, enter your 6 to 8 character password in all lower case. Please remember that passwords and username are case sensitive. For security, it's best to leave the box next to Show characters UNchecked. It's up to you whether the Remember this password box is checked or unchecked. For Connection name, enter Minnesota MicroNet. It's up to you whether the Allow other people to use this connection box is checked or unchecked. Click the Connect button to dial in. To make a shortcut on your desktop that you will click on to dial in, pull up Start, select Control Panel, then Network Connections. Hold down your mouse key on the Minnesota MicroNet connection and drag it to your desktop. Click Create Shortcuts Here for a shortcut to be placed on your desktop. IF YOU HAVE A PROBLEM ... Make sure the username, password and phone number were entered correctly. If not, correct all mistakes. If all settings are correct, do a proper shutdown of your computer (and turn off your modem if it's an external modem). After about 10 seconds, turn your computer and modem back on. This solves about 90% of problems. Try dialing in again. If you still have a problem or get an error message, note the problem/message, then call our office (651-681-8018). If you're online and just have a question, you can contact us. PLEASE REMEMBER . . . PLEASE MAKE SURE YOU HAVE ANTI-VIRUS SOFTWARE ON ALL YOUR COMPUTERS. MAKE SURE TO RUN IT AND UPDATE IT FREQUENTLY!! COMPUTER VIRUSES CAN BE ACQUIRED THROUGH OTHER MEANS THAN E-MAIL. Top